I love a good a story, particularly when a valuable lesson can be learned from its telling. Here are two memorable ones.
A long-term client reached out to his attorney with a quick question about an airplane he owned. The plane had been under renovation, which included a substantial upgrade, for some time. Due to
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25% of Law Firms Have Been Breached
What We Learned in 2021
In December 2021, Dave Ries, a frequent co-presenter with the authors, wrote an excellent summary of the cybersecurity portion of the ABA’s 2021 Legal Technology Survey Report. You can find his summary here: https://www.americanbar.org/groups/law_practice/publications/techreport/2021/cybersecurity/. Perhaps the most striking statistic is that 25% of the survey’s respondents reported that…
Quality Control in the Practice of Law
Back in the 80’s, Wendy’s aired a commercial that has remained a personal favorite and can still bring a smile to my face to this day. Here’s the gist of it. An elderly woman with two cohorts in tow are in a burger joint. This woman lifts the top of a very large fluffy burger…
6 Software Patch Management Mistakes (and How to Fix Them)

This blog post is in partnership with LMG Security. With professional hackers and cybersecurity criminals posing a constant threat to law firms big and small, the reality is that your firm’s sensitive data will always be a target. The good news? This risk can be averted by a few simple and cost-effective security strategies which you’ll…
6 Aspects of Attorney Departure Every Firm Must Know
A number of books have been written on the topic of attorney departure, many of which provide a plethora of valuable information on everything from partnership law and the fiduciary duty of loyalty to whether or not a firm’s client list is a trade secret. While good stuff, I suspect many attorney departures occur without…
Smartphone Phishing Attacks Escalate, Bedeviling Law Firms
Just when you thought you had perfected your cybersecurity training for law firm employees…
Time to think again. It’s no secret that cybercriminals have increased all kinds of phishing activity since the pandemic. More people utilizing consumer-grade equipment in a less secure work-at-home environment creates a fertile ground for phishing attack victims.
According to a…
Decision Making as a Lawyer … Don’t Overthink It
It’s 2nd and goal from the 1-yard line, with 27 seconds remaining in the Super Bowl. You trail 28-24 and only a touchdown will seal the win. You have one timeout remaining. What play to call? Surely, you’ll hand the ball off to your star running back who led the NFL in touchdowns during the…
ALPS In Brief – Episode 61: A Dirty Little Secret About Conflict Resolution Claims
ALPS Risk Manager Mark Bassingthwaighte shares the illuminating story of a law firm, their longstanding wealthy client who couldn’t close the deal on a massive project that would have netted the law firm millions in billables, and the unfortunate circumstances that followed when the firm moved the project forward with a different client to secure…
A Cautionary Tale of a Facebook Hack
My Facebook account was hacked.
It happens. Probably to someone you know. Maybe it’s even happened to you. So why am I telling this story on our company’s risk management blog? Because hopefully it can help you avoid the same mistakes I made.
Three months ago I was doing the usual morning run-around routine at…
Path To Well-Being In Law: Episode 20 – Terry Maroney
Chris Newbold:
Hello, Well-Being friends. Welcome to the Path to Well-Being in Law podcast, an initiative of the Institute for Well-Being in Law. I’m your co-host, Chris Newbold, executive vice-president of ALPS Malpractice Insurance. As you know, our goal here on the podcast is to introduce you to though† leaders doing meaningful work in the…